In-flight Wi-Fi is getting faster and an increasingly available on both budget and flagship airlines alike. To simplify, there are two ways for an internet signal to reach your device at 30,000 feet. The first is via ground-based mobile broadband towers, which send signals up to an aircraft’s antennas (usually placed on the base of […]
A new layer of security has been added to the iPass Global Wi-Fi service. The Last Mile VPN feature provides enhanced security where the end user is most vulnerable: between the user and iPass’ secure Internet gateway. More than ever, mobile professionals are turning to Global Wi-Fi to perform crucial business tasks. Those include accessing […]
DELTA AIR LINES has completed the deployment of two inflight Wi-Fi service patches. To address issues with connectivity on Delta flights, the airline has implemented two patches across roughly 750 2Ku- and Ku-enabled aircraft and 500 regional aircrafts. According to DELTA, the implementation of these patches has been completed with no major issues. We will continue […]
We are currently seeing intermittent internet access issues for iPass users on the United_Wi-Fi SSID. United has validated the issue, but is still trying to find the root cause. United expects the issue to impact up to 10% of United internet traffic. We are actively working with United to fix this problem. In the meantime, […]
American Airlines has added a third provider for Wi-Fi inflight access. While iPass has nearly 100% coverage of American Airlines aircraft via Gogo and Panasonic Avionics, a small portion of American’s fleet is not currently integrated with iPass through this third provider. That coverage ramp up has already started and will continue during 2020. As […]
A new version of the iPass Global Wi-Fi SmartConnect™ for MAC is now available. The new version offer enhancements like: Improved inflight Wi-Fi connectivity and user experience Improved user experience for inflight captcha entry on flights with upgraded Gogo inflight systems Added support for the latest version of Xcode 9.4 We encourage you to take […]
New versions of the iPass Global Wi-Fi SmartConnect™ client are now available. These new versions offer enhancements for app robustness and troubleshooting. The iOS and Mac versions will be available over the next week. Highlights for the Android, Windows and iOS versions include improved curation of new open Wi-Fi networks, while the new Mac version […]
New versions of the iPass Global Wi-Fi SmartConnect™ client are now available. These new versions offer enhancements for app robustness and troubleshooting. The new Android version also offers improved usability by adding “silent notifications” to inform users of Wi-Fi status. On all three, we’ve improved inflight Wi-Fi connectivity and user experience, including improved user experience […]
New versions of the iPass Global Wi-Fi SmartConnect™ client are now available. These new versions offer enhancements for app robustness and troubleshooting. The new Android version also offers improved usability by adding “silent notifications” to inform users of Wi-Fi status. On all three, we’ve improved inflight Wi-Fi connectivity and user experience, including improved user experience […]
Etihad Airways is currently migrating service providers for inflight Wi-Fi. The migration requires a groundside software upgrade, and iPass is working with the supplier on the staging, testing and production testing of this upgrade, which is expected to be completed this fall. Due to this migration, iPass Global Wi-Fi connectivity on Etihad Airways will still […]